Client Care Information

We serve adults and children who are experiencing vision changes that affect daily life. This may include individuals with low vision, age-related vision loss, neurological conditions, brain injury, stroke, or other medical conditions that impact visual function and independence.

What To Expect

Our process is designed to be supportive, practical, and centered on your goals.

  • Initial Contact – We begin with a conversation to understand your concerns, needs, and priorities.

  • Comprehensive Evaluation – Your occupational therapist completes an individualized evaluation focused on how vision changes affect your daily routines.

  • Personalized Treatment Plan – Therapy is tailored to your goals and meaningful activities.

  • Ongoing Support – Sessions focus on real-world strategies to improve safety, efficiency, and confidence in daily life.

Family members or caregivers are welcome to participate as appropriate.

Evaluation Process

During the evaluation, your occupational therapist may:

  • Discuss your daily routines, goals, and challenges

  • Assess functional vision and how it impacts activities

  • Observe tasks such as reading, self-care, or home management

  • Identify environmental or safety concerns

  • Collaborate with you to establish therapy goals

Evaluations focus on function and participation, not just vision test results.

Treatment Approach

Occupational therapy interventions are practical and individualized. Treatment may include:

  • Training in visual scanning and tracking strategies

  • Adaptive techniques to support daily activities

  • Use of low-vision tools and assistive devices

  • Environmental modifications to improve safety and efficiency

  • Education for clients and caregivers

All services are provided one-on-one and are tailored to your needs and priorities.

Scheduling and Location

Services may be provided in the home, community, or through virtual sessions, depending on individual needs and availability.

Appointments are scheduled by contacting us directly. Session length and frequency are determined based on your goals and plan of care.

Insurance and Payment

Payment options vary depending on services provided.

  • Private pay services are available

  • Insurance acceptance and reimbursement vary by plan and is pending

  • Superbills may be provided upon request

Please contact us with questions about payment, coverage, or rates.

Referrals

A physician referral or a prescription for occupational therapy services may be required depending on your insurance plan. We are happy to assist with referral coordination if needed. Providers may contact us directly for referral information.

Frequently Asked Questions
  • Referral requirements vary by insurance plan. Please contact us to confirm.

  • Any relevant medical information, including your most current eye exam, eyewear, low-vision devices, and questions you may have.

  • Length of therapy depends on individual goals, progress, and needs.

  • Prior to scheduling, we will contact you and discuss your specific needs and goals for therapy.

  • If you are interested in occupational therapy services or would like to learn more, please contact us to schedule a consultation or ask questions.

    We look forward to supporting you in living safely and confidently with vision loss.